REthink Wine Blog
September 17, 2010
22:01
Making an Impersonal Experience, Online Shopping, Personal
When a customer comes into your tasting room, service should be and always is the top priority. Friendly faces and warm greetings are prevalent and everyone is focusing on that visitors satisfaction. If someone has a question, you are there to give an answer. If someone has an issue or special request, you are there [...]
Categories: Wine Blogs in English
September 3, 2010
05:39
5 Reasons Would-Be Customers Do Not Purchase
Final Sticker Shock No big surprise here but one of the most common reasons a customer will not complete the purchase process is the final cost is more than they expected. Sure, they could pull a product or two from their shopping cart, recalculate and it might be in the right range but the damage has [...]
Categories: Wine Blogs in English
August 27, 2010
17:54
So, To How Many States Can You Ship?
Much has been written about the benefits of direct shipments to consumers since Granholm opened up many states to legal interstate shipping. There is much worthy conversation about the growth in consumer shipments, the growing dependence of smaller boutique wineries and specialty retailers on direct to consumer sales in markets otherwise unavailable to them, and the greater [...]
Categories: Wine Blogs in English
August 10, 2010
18:32
Texas Two-Step: Siesta Village Market Back for a Second Look
It looks like the Texas retailer case of Siesta Village Market is headed back to court for a second look. The plaintiff’s announced they are petitioning for a rehearing of the panel’s decision a few weeks back to refuse to rehear the case en banc before of the entire 5th Circuit Court of Appeals. The [...]
Categories: Wine Blogs in English
July 28, 2010
17:32
Recent Direct Shipping News
A few recent developments on the direct shipping front of which you should be aware: Texas: The U.S. 5th Circuit Court of Appeals has refused a rehearing en banc of last January’s Siesta Village Market decision by a panel of 5th Circuit judges. The panel had ruled to uphold the Texas law prohibiting out-of-state retailers from shipping consumer [...]
Categories: Wine Blogs in English
June 4, 2010
18:16
We’ve Seen This Before: Consumer Access Denied In Delaware
If anyone doubts the opposition to direct consumer access to interstate wine shipments is largely about money, they need look no farther than the recent rejection of a direct consumer access bill by the Delaware House Economic Development and Commerce Committee. In a 5-3 vote the committee decided not to allow the bill to be [...]
Categories: Wine Blogs in English
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